Travel Agency
In the context of aviation, a travel agency is a business that provides travel and tourism-related services to the public on behalf of suppliers such as airlines, car rentals, cruise lines, hotels, railways, and package tours. In addition to dealing with ordinary tourists, most travel agencies have a separate department devoted to making travel arrangements for business travelers, some travel agencies specialize in commercial and business travel only. They work on commission and usually offer services like flight booking, hotel reservations, car rentals, and arranging activities at the destination. Travel agencies can provide a wide range of services including pre-arranged tours, custom packages according to customers’ specifications, advice on different destinations, booking for flights, accommodation, special events, and attractions. They play a crucial role in the aviation industry as they serve as a vital distribution channel for airlines, bringing their services to a broad customer base.
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