
Lost Or Damaged Luggage
In the context of aviation, 'Lost or Damaged Luggage' refers to the situation where a passenger's baggage is either misplaced, lost, or damaged during the course of air travel. This can occur due to various reasons such as mishandling by airport staff, technical errors in the baggage handling system, or due to theft. Airlines have specific procedures to handle such situations. When a passenger reports lost or damaged luggage, the airline initiates a tracing process using a global tracking system to locate the lost baggage. If the luggage is damaged, the airline may offer compensation based on the extent of damage and the items contained. The Montreal Convention, an international treaty, provides guidelines for airlines on the liability for lost or damaged luggage. However, the liability limits set by the convention may not cover the full value of items lost, hence passengers are advised to get travel insurance that covers lost or damaged luggage. The process of claiming compensation for lost or damaged luggage can be complex and requires the passenger to provide proof of loss or damage.
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