Official Accounts


Official Accounts refer to social media accounts that are verified and authenticated by the platform. In the aviation context, airlines and airports use official accounts to communicate with their customers and provide them with real-time updates on flight schedules, delays, cancellations, and other important information. Official Accounts are also used to promote new routes, services, and products, and to engage with customers through social media marketing campaigns. By following an airline or airport's official account, passengers can stay informed about their travel plans and receive personalized assistance from customer service representatives.


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