On-time Performance
On-time performance (OTP) is a measure of how often an airline flight arrives within a specified time of its scheduled arrival time. OTP is usually calculated as the percentage of flights that arrive within a certain number of minutes of their scheduled arrival time, such as 15 or 30 minutes. A high OTP is important for airlines as it is a key factor in customer satisfaction and loyalty. Factors that can affect OTP include weather conditions, air traffic congestion, and mechanical issues. Airlines use various strategies to improve OTP, such as scheduling more time between flights, improving ground operations, and investing in more reliable aircraft.
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